Request and Book

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Request and Book

Bookings information

Reservation
After the receipt of your reservation, we will send you the confirmation of your reservation together with the entire bill.
The reservation of your stay becomes effective after you made the advance payment, which amount you can see on the bill/registration confirmation.
The rental amount refers to the entire period of your booked period.
If you should arrive later or depart earlier, the rent/price has to be paid in any case for the whole booked period.

Prices:
Prices are per person per night in the category booked, including local taxes and daily breakfast. On the day of arrival the breakfast is not included. You can book it extra for 8 euro p.p.

If you booked the apartment, the breakfast is not included. You can book it extra for 8 euro p.p.p.d. We have also rollservice.

Local taxes:
Local taxes are charged at 1.15€ per day. Children up to 15 years old are free.

Children discount:
The child discount is automatically calculated in the price.

Arrival and departure:
The arrival time for the rooms is from 2p.m. and the departure time is before 10 a.m. Because of the cleaning of the apartments and rooms, we kindly ask you to respect these times.

The arrival time for the apartment is from 4p.m. and the departure time is before 10 a.m.

Cancellation fees:
Unilateral cancellation by the contracting party:
Cancellation: You may cancel free of charge until 42 days before arrival. You will be charged 70% of the total price if you cancel in the 42 days before arrival. If you don’t show up you will be charged the total price. (Times shown are from the properties' time-zone (CEST)

  • How to cancel
    You have to send us a confirmation email to cancel your booking.
  • Prepayment: You will be charged a prepayment of 25% of the total price after reservation.
  • In the case of a no-show, late arrival or early departure, the full price of the package will be charged.

Holiday cancellation insurance:
So as not to incur unnecessary costs in the case of cancellation, we recommend using the following link and that you take out holiday cancellation insurance. http://hotel.europaeische.at

If you notice at your arrival any deficiencies or problems in the rooms or the apartment, we kindly ask you to report us this immediately so that we can solve the problem as soon as possible.
For complaints which you report later, we take unfortunately no responsibility.
Should during your stay happen any incidents, we kindly ask you to report this as soon as possible, so that we can repair the damages.

We only have non-smoker rooms and apartments.

Liability
We are – without consideration of the cause – not responsible for any damages or injuries , which are caused during the stay on our plot/resort, unless, the operator can be proved by gross negligence.
The tenant is responsible both for himself and for all registered people and visitors for the compliance of all obligations, that develop from the reservation and the stay.